AI Automation for Healthcare & Medical Practices

📞 Appointment Scheduling

AI voice agents answer calls 24/7, check real-time availability, and book appointments automatically. Patients can schedule consultations, routine visits, or procedures instantly—even after hours.

🔄 Appointment Reminders

Automated reminders via phone, SMS, or email reduce no-shows by 50%+. The system sends confirmations immediately and reminders 24-48 hours before appointments.

❓ Patient Questions

AI agents answer common questions about services, hours, insurance acceptance, preparation instructions, and policies—freeing up front desk staff for in-person patient care.

📋 Pre-Visit Information Collection

Collect patient information, medical history, insurance details, and preferences automatically before appointments. Patients complete forms online, and data syncs to your practice management system.

🔄 Rescheduling & Cancellations

Handle appointment changes instantly. The AI reschedules appointments, offers alternative times, and manages cancellations—preventing lost revenue from missed visits.

💬 Post-Visit Follow-Ups

Automated follow-up communications thank patients, request feedback, schedule follow-up appointments, and maintain relationships between visits—improving retention and satisfaction.

🏥 Dental Offices

Handle routine cleanings, consultations, and emergency appointments. Answer insurance questions, verify coverage, and collect pre-visit information. Reduce front desk workload while improving patient experience.

Results: 40% increase in appointments booked, zero missed calls, 9% no-show rate (down from 18%).

💆 Med Spas & Aesthetic Clinics

Manage treatment inquiries, consultation scheduling, and follow-ups. Answer questions about procedures, pricing, and expected results. Handle high call volumes during peak booking seasons.

Results: 35% increase in consultation bookings, 18 hours saved per week, $45,000 in recovered revenue in first 3 months.

🏥 Medical Clinics

Schedule routine appointments, handle medication refill requests, and manage patient communication. Integrate with EMR systems for seamless data flow. Reduce administrative burden on clinical staff.

Results: Improved patient access, reduced phone wait times, better appointment utilization.

👁️ Specialty Practices

Optometry, dermatology, physical therapy, and other specialty practices use AI to handle routine inquiries, schedule consultations, and manage patient communication—freeing up staff for specialized care.

Results: Consistent service quality, improved patient satisfaction, scalable operations.

Dental Office Case Study

Challenge: High call volume, 28% missed calls, 18% no-show rate

Solution: Custom AI voice agent for appointment scheduling and patient communication

Results:

• 40% increase in appointment bookings
• Zero missed calls during business hours
• No-show rate reduced from 18% to 9%
• $120,000 in recovered revenue annually
• 15 hours per week saved on phone calls

Med Spa Case Study

Challenge: Peak season call overflow, inconsistent booking process

Solution: AI voice agent handling inquiries and booking consultations 24/7

Results:

• 98% call answer rate (up from 72%)
• 35% increase in consultation bookings
• 18 hours per week saved on phone handling
• $45,000 in additional revenue in first 3 months
• After-hours booking capability captured 50+ appointments/month

1. Discovery Call

We understand your practice's unique needs, appointment types, common questions, and current challenges. This 30-minute call helps us design the perfect AI solution.

2. Custom Development

Our team builds a custom AI voice agent trained on your services, procedures, pricing, policies, and terminology. We integrate with your practice management software and calendar system.

3. Testing & Training

We test the system thoroughly with your team, refine based on feedback, and train your staff on how to work with the AI agent. This ensures smooth adoption.

4. Deployment & Support

We deploy the system and provide ongoing support and optimization. Regular monitoring ensures optimal performance, and we make adjustments as your practice evolves.